Privacy policy

PRIVACY POLICY

Last updated: September 25, 2020

This Privacy Policy ("Policy") explains how POUR OVER, INC. (“POUR OVER”, “we”, “us”, “our”) collect, use and disclose your personal information. This Policy applies to information we collect when you access our website (www.angelscup.com) (“Website”), App (the “App”) and other online products and services where this Policy is posted (collectively, the "Services").

We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy. Your use of the Services, or any portion thereof, following the posting of such changes shall constitute your consent to such changes. We encourage you to review this Policy whenever you access the Services to make sure that you understand our information policies and practices. If you do not agree with our information policies and practices, your choice is not to access our Website or Services.  If we intend to use or share previously collected information in a materially different way, we will provide you with prior notice of such changes and request your affirmative consent.  

This Privacy Policy is incorporated into and subject to our Terms and Conditions [link].  

INFORMATION WE COLLECT

Information You Provide Directly to Us

We may collect personal and other information that you provide when you access the Website or use the Services, such as when you: (1) create an account; (2) make a purchase; (3) participate in contests, events or promotions; (4) send questions or comments via email or live chat to our customer support; (5) submit your resume to us online; (6) fill out online surveys; or (7) otherwise communicate with us through the Website or Services. The types of personal information that you provide may include your name, email address, telephone number, postal address and ZIP code, credit card information, and other contact or identifying information that you may choose to provide. We may also collect your gender as well as taste and pricing preferences when you provide this information at the same time as your name or other contact or identifying information, or we may combine these data points with your personal information in the future.

When you register and open an account on the Website or App as a subscriber, you will be asked to establish a log-in ID, such as your email, and provide a unique password (your “Account Information”). Your purchase history and other profile information will be associated with your account. Also, when you open an account with us, you will be signed up to receive messages from us regarding our products, promotions or new Services.  You can opt out of receiving these marketing and promotional messages as described below, but you cannot opt out of receiving transactional or administrative messages

Information We Collect Automatically from You

When you access the Website or use our Services, we may also automatically collect certain information about you. For example, when you visit our Website, we collect information about your computer's operating system, Internet Protocol ("IP") address, access times, browser type and language and the URL of the website you visited before navigating to our Website. If you access our Website or Services via a mobile device, we may also collect your first name or username (depending on which you would like to use), device make and model, mobile carrier, operating system version, language your device is set to, mobile web browser type and version, the country in which you are using your device.

We do not ask you for, access, or track any location-based information, other than country-level information, from your mobile device at any time while downloading or using our App or Services. We will collect your country-specific location so that we are able to provide you the appropriate version of the application.

We may send out push notifications to inform you of new features or products within the App and inform you when we have updated content within the application. If you do not wish to receive these types of communications, you may opt-out when you install the application or turn them off at the device-level.

To collect this information, we use the technologies identified below:

Cookies: Cookies are small data files stored on your computer or mobile device by a website. Among other things, cookies help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. For example, when you view a video on our Website or Services, we may set a cookie to remember you when you return to the Website and to personalize your experience. The following is a description of the types of implemented cookies:

  • Strictly Necessary Cookies: These cookies are strictly necessary to provide the Website, App and Services. For example, they are used to authenticate and identify returning users or subscribers.
  • Performance and Functionality Cookies: These cookies provide statistical information on site usage, such as web analytics. They also help us to personalize and enhance your online experience.
  • Advertising Cookies: These cookies are used to create profiles or personalize content to serve you interest-based advertisements that we think are most relevant to you. These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you.

Some of these cookies may be activities only for the time you are viewing a website (“session cookies”).  Other cookies may remain on your computer after you have closed your browser or turned off your computer (“persistent cookies”). Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Site and Services. Just like any other usage information we collect, this information allows us to improve the Website, App and Services, customize your online experience, serve interest-based advertising on other websites, and as otherwise described in this Privacy Policy.

Clear GIFs: Clear GIFs, sometimes called "web bugs" or "web beacons," are small electronic images that are placed on a web page or in an email message. We use clear GIFs to monitor user behavior, deliver cookies, collect information, count visits, understand usage and campaign effectiveness and to tell if a recipient has opened and acted upon an email.

Log Files: Log files record website activity on our Website, App and Services and enable us to gather statistics about our users' browsing habits, such as pages viewed. These entries help us determine (among other things) how many and how often users have accessed or used our Services, which pages of our Website and Services they've visited, and other similar data.

We may associate the information we collect from these technologies with other personal information that you provide for the purposes described in this Policy.

Resettable Device Identifier: If you use our App on a mobile device, tablet, or streaming media device, we may collect a Resettable Device Identifier from your device. Resettable Device Identifiers (also known as mobile advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. We use your device’s Resettable Device Identifier only for our analytics and optimization purposes and not to serve you any advertising on App.  Your device’s operating system allows you to adjust your settings to opt out of providing this identifier.  

Information We Collect from Third Parties

We may also obtain information from other sources and combine that with information we collect through our Services.

Website Analytics

We may use analytics services and software provided by third parties to help us understand how users access and use the Website and Services. These tools and services may place cookies, web beacons and other devices or technologies on device to enable them to track traffic data. The data collected typically includes information such as your IP address, your Internet Service Provider, your web browser, the time spent on webpages, the links clicked and the advertisements viewed on those pages. We use this information to improve our Services and your experience, to see which areas and features of our Services are popular, and to count visits.

Mobile Analytics

We may use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone when you download our App. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We also collect aggregate data on App usage, number of downloads, number of users, sessions, frequency of use, retention, territories, and other in-app data.  We do not link the information we store within the analytics software to any personal information you submit within the App.

HOW WE USE YOUR INFORMATION

Use of Information

We use information collected through our Services for purposes described in this Policy or otherwise disclosed to you on or in connection with our Services. For example, we may use your information to:

  • Send you advertising or promotional materials, including information about new products, contests, features and enhancements, special offers and other events that may be of interest to you from us and our identified partners;
  • Operate and improve our Website, App or Services;
  • Provide and deliver the products and services you request, process transactions, and to send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Monitor and evaluate trends, usage and activities in connection with our Website, App or Services;
  • Personalize and improve the Services and provide ads, content, communications or features that match user profiles or interests;
  • Link or combine with other information we get from third parties to help understand your needs and provide you with better service; and
  • Monitor performance of the App, overall usage of the application and user retention rates, identify which application features are least and most utilized, identify problem areas within the application, and inform design development for future application updates.

Pour Over, Inc. may store and process personal information in the United States and other countries.

HOW WE SHARE YOUR INFORMATION

Sharing of Information

We do not share your information with third parties other than as described in this Policy or in connection with the Services, including:

  •  With third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us. These entities are required to maintain the confidentiality, security, and integrity of the personal information they obtain from us, and, unless we notify you otherwise and provide you with an opportunity to opt-out, will not use your personal information for any purpose other than as described in this Policy.
  • When we believe it is necessary or appropriate to (i) comply with applicable law or legal process or to respond to lawful requests or legal authorities; (ii) protect the rights and property of POUR OVER. and our employees, agents, users and other third parties, including to enforce our agreements, policies and Terms and Conditions of Use [link] and protect against fraudulent, abusive, inappropriate, or unlawful use of our Services; and (iii) protect the safety of POUR OVER. our subscribers or other users or a third party; and
  • In connection with, or during negotiations of, any merger, sale of company assets, bankruptcy or reorganization, financing or acquisition of all or a portion of our business to another company.
  • To fulfill the purpose for which you provide it.
  • To facilitate payment and fulfill your purchase order.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent

We use a third-party payment processor to facilitate payment when you make a purchase. These service providers comply with PCI SSL standards to protect the security of your credit card, debit card or other financial information.  We do not have access to or retain your personal financial information when you make a purchase.  These service providers’ treatment of your personal information is subject to their policies and practices and not subject to this Policy.

We may also share aggregated information or information that we have collected from you while on our Website or App, including on co-branded pages, and where we have taken reasonable measures to de-identify such information.

We do not sell personal information to third parties for profit or other valuable consideration.

Linking to Third Party Sites

To provide relevant information not found on our Services, to facilitate online shopping, and to allow you to interact with other websites and/or applications in which you may have accounts (such as Facebook and other social media platforms), POUR OVER may provide links or embed third-party applications that allow login from our Services to third party websites. POUR OVER. will notify users when they are leaving the Services or otherwise indicate that you will be going to a third-party's site. Your use of these third party websites, platforms and/or applications is subject to the third parties' privacy policies, and we encourage you to read the third parties' privacy policies before submitting personal or other information or using the websites, platforms and/or applications.

YOUR CHOICES

Your Account

If you have registered and opened an account with us to access our Services, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of your account or contacting us at membersupport@angelscup.com. If you choose to send us an email, please be sure to include in your message, your account name and the email address you used to register so that we can verify your request and respond.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.  If you choose to disable cookies or opt out, please note that you may not be able to sign in or use some of the features offered by the Website, App or Services.

Online Advertising

Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising provide opt-out choices for online advertising at the following websites:

Promotional Communications

You may opt out of receiving our promotional emails, text messages or mail from us by declining to receive such communications at the time of registration or at the time you otherwise provide the information to us. You may also opt-out of receiving promotional emails or text messages by following the instructions in those emails or text messages or by sending an email to us at membersupport@angelscup.com.

If you opt out, we may still send you transactional or relationship messages, such as emails about your account, your purchases or our ongoing business relations.

Google Analytics

We use Google Analytics to help us manage and improve the Website the App and Services.  Google provides a Browser Add-On that allows you to opt-out by downloading and installing the add-on for your web browser, available at https://tools.google.com/dlpage/gaoptout.  

SAFEGUARDING YOUR INFORMATION

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

When you register and create an account, you will be asked to provide a unique log-in ID (your email) and password. You are responsible for taking reasonable precautions to protect your login data. You should not share your password with anyone. We cannot be held responsible for any security breach of your personal information that results from a lost or stolen login or password. POUR OVER retains your information for our legitimate business purposes, for as long as your account is active, and/or as long as is reasonably necessary to provide you with our products and services. We will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time.

CALIFORNIA PRIVACY RIGHTS

Pursuant to California’s “Shine The Light law (California Statute § 1798.983), California residents are entitled to request, once a year and free of charge, certain information regarding what types of their personal information may be shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business is to either provide California customers certain information upon request or permit California customers to opt out of this type of sharing.  You may request this information by contacting us at membersupport@angelscup.com indicate in the subject line, “California Shine The Light Request.”  Please include your mailing address and email address with your request. Do note, however, that we do not sell or otherwise disclose personal information to third parties for their promotional or marketing purposes.

For California residents under the age of 18 and registered users of the Website, California law (Business and Professionals Code § 22581) provides that you can request the removal of content or information you posted on Website.  Any such request should be sent to us at membersupport@angelscup.com along with a description of the posted content or other information to be removed.  Be advised, however, that applicable law may not permit us to completely or comprehensively remove your deleted content or for other reasons as set forth in this California law. 

DO NOT TRACK

Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked.” At this time, the Website and App does not honor “do not track” signals.

CANADA PRIVACY RIGHTS

For users of the Website, App and Services in Canada, we take appropriate steps to comply with applicable Canadian data privacy requirements, including Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).  Note, however, personal information stored or processed outside of Canada, including in the US or another foreign country, may not be subject to the PIPEDA.  In addition, personal information stored or processed outside of Canada is subject to the laws of that other country and may be available to the foreign government of the country in which the personal information or the entity controlling it is located pursuant to a lawful order in that jurisdiction.  This Privacy Policy is intended to provide the required notices regarding our collection and use of personal information, including transfer to the United States. 

You may request access to or correction of your personal information, or withdraw consent to our collection, use or disclosure of your personal information, by contacting at membersupport@angelscup.com. These rights are subject to applicable contractual and legal restrictions and reasonable notice. We may take reasonable steps to verify your identity before honoring any such requests.

CHILDREN

You must be at least 13 years old to open an account to access the Services. The Website, App and Services are not intended for children under 13.  While individuals under the age of 18 may open an account and access the Services, they may do so only with the involvement, supervision and approval of a parent or legal guardian.  We do not knowingly collect or solicit information from children under the age of 13.  If you are a parent or guardian of a child and believe he or she has disclosed personally identifiable information to us, please contact us at membersupport@angelscup.com so that we may take steps to remove that information and terminate the child’s account, if any.

 CONTACT US

All other feedback, comments, and other communications relating to this Privacy

Policy should be directed to:

 

POUR OVER, INC.

2100 North Sepulveda Boulevard, Suite 8

Manhattan Beach, CA 90266

membersupport@angelscup.com